Have you noticed lately that you no longer have control over your windows updates?

Now I often wonder what goes on at Microsoft HQ…

I can just imagine a whole bunch of these programming wizards sitting around a table on a Monday morning, and the chief says to his staff, ”So… whats our plan for this week, guys?”

Everyone looks at him a little confused, shrugging their shoulders as they trying to think of something clever to say…

“How about we put out a major update?” pipes one of the team…

Everyone drops their foreheads into the palm of their hands… they know whats coming…

another three intense weeks…

of fixing broken operating systems…

all around the world from another poorly tested update.

No one else has any better ideas, so they all agree and later that day they roll out their updates…

Let me tell you what happened to me a couple of weeks ago…

But before I do, let me say this…

If you like what you see and you feel that you would rather have a professional handle all your IT Support for you…

The please call the number below and set up an appointment with me…

Vitor M – 0782 004 522

I’ll be happy to help you…

Ok, back to the story…

Now I’d been working on several projects and I often work late into the night.

You know how it is… there just isn’t enough time in the day to do everything…

and sometimes we can’t put things off till the next day…

anyway, I get tired as it gets late and so I end up making niggly little mistakes that I tend to regret later.

So this one particular night, I had forgotten to save my work…

I was so tired and I figured that I would just leave my laptop on…

as I sometimes do, go to bed and pick up where I left off in the morning…

Big mistake!

Morning comes…

I get up and first thing I do is I grab a cup of coffee…

I need about 10 minutes to wake up before I get back to the projects that I’m working on.

I finish my coffee and go and sit at my laptop, shake my mouse to wake up windows…

My laptop rebooted… oh oh!

I just know at this point that I’m not going to like what I’m about to see…

Sure enough, I log in and everything I had been working on is gone…

But wait… there’s more!

So now it takes about 10 minutes for my laptop to load everything…

it’s a little slow, but it always is after an up date… so I don’t think too much about it.

Eventually I get round to opening my apps…

Well… now none of my programs are able to find my data…

Microsoft outlook is spewing out error messages like an army general…

excel and word can’t find my documents…

Everything is gone… but it’s not.

I look in my documents folder… there it is!

Everything I had on my desktop… it’s right there!

So I do a little prying and I look at my Users Profile Folder (this is the folder where your personal data is stored)…

and sure enough my user profile is empty and I have this new profile…

courtesy of Microsoft with my username followed by a dot and 3 zeros.

My computer had crashed during an update…

and my user profile got damaged so windows created a duplicate account and dumped all the files into it.

So I spent the next three hours fixing what Microsoft Updates had broken.

By the way, If you want my Minute Tip on speed up windows after an update, then continue reading until the end of this post…

I’ve placed a link to a page that helps you do that.

So… one of the things that I noticed during this wonderful, time wasting update…

was that windows 10 created a new folder on my C drive and called it Windows.old.

So in this post…

I’m going to give you a Minute Tip on how to get rid of the Windows.old folder…

the right way…

and the good news is that it will clean up a few other things for you at the same time.

So lets get started…

Delete the old windows update files on Windows 10

The first thing you going to want to do is navigate to you “C drive”

Click on the “File Explorer” Icon usually located in your task bar…

The file explorer window will open.

On the left hand side of the window, you’ll see “This PC”… click it and scroll down until you see the section called “Devices and Drives”.

Here you’ll see a list of your hard drives…

Double click on OS (C:)…

This is the hard drive where your windows operating system lives…

Explorer will take you directly into the “C Drive” and here you’ll be able to see if you have the Windows.old folder…

If you do, then it’s been left there from a previous or recent windows update…

Now… if you right click on the Windows.old folder and click on properties…

you’ll see just how much space that folder is taking up…

In my case it was about 13.6 Gigs…

Windows 10 loves eating up disk space…

but… I’d rather have that back thanks…

You might also want your space back, since you could end up with low disk space after a windows 10 update…

And as long as the updates have completed successfully, you can safely remove this folder by following these steps…

Windows Update Cleanup

So let’s navigate back to “This PC”…

Right click on “OS (C:)”…

And select “Properties”

The “OS (C:) Properties” window will pop up…

Look for and click on the “Disk Cleanup” Button…

The “Disk Cleanup” Utility will run a short scan and then open up “Disk Cleanup for OS(C:)” window…

This utility will give you a list of data that you may have that needs to be cleaned…

Now scroll down and look for “Previous Windows Installations”

 

Check that box and click ok…

Then Disk Cleanup will open a confirmation box…

ClickDelete Files” Button

This will run the cleanup utility and clear out your windows.old installation…

After a few minutes when the utility is all done, you can close the Disk Cleanup Utility

And head back to the “C” Drive”

You should see that the windows.old folder is now gone…

and you have freed up disk space on Windows 10.

Now that you’ve done a windows update cleanup…

you will need to reboot your computer and check to see what the performance is like...

If you find that the computer is still performing slow, which is highly likely…

then navigate to this post I created… so that you can speed up your windows 10 performance.

Once you’ve completed all those steps…

you will find that your windows 10 computer will perform faster…

and you’ll have recovered a whole lot of disk space in the process.

I hope this article has been helpful to you…

Again,  if you feel that you would rather have a professional handle all this and other support for you…

At the company that you work for…

Please contact me on the number below and let’s set up an appointment

Have a great day and enjoy the rest of you week.

Regards

Vitor M – 0782 004 522